Africa GBS Buyers Choice Report
What’s in this report for you?
The 2022 Africa Global Business Services (GBS) Buyers Choice Report uncovers the continent’s capabilities as a world-class offshore business services destination for international investors, buyers and operators. The report dissects key elements of Africa’s GBS sector, as well as revealing pertinent buyer trends and requirements.
It includes sections covering:
• Africa GBS/BO Market Sizes
• Average Contact Center Salaries
• GBS and CX Highlights
• GDP and Populations
• Property & Infrastructure
• GBS World Competitiveness Index
• Buyer Trends
• Service Provider Profiles